I am a travel adviser that emphasizes great customer service. Valuable travel experiences should be created from time and money well spent, so I make an increased effort to accomplish this objective. As a result, an ordinary vacation turns into an enriching adventure that is full of fantastic, lifelong memories. I am constantly learning about various destinations and unique cultures, and I get just as excited to hear about your travel experiences as if I had experienced them myself!
All Inclusive, Cruising - River, Cruising/Cruise Lines, Family/Multi-generational, Group Vacation, Incentive Travel
Australia/New Zealand, England - United Kingdom, France, Italy, U.S. - Alaska, U.S. - Hawaii, U.S. - Las Vegas, U.S. - West
SALT LAKE CITY
Reviewed on Aug 24, 2022
Reviewed on Wednesday, August 24, 2022 4:14:33 PM
Do NOT use this agency. They do not care to help you. We have had nothing but issues with them and when trying to get resolution, their answer is that it_`s not their fault and the customer is always wrong. Among the many different issues I_`ve had, my favorite parts are their VP telling me that how I feel is _`wrong_`, it is not uncommon for them to have to wait 8+ hours to speak to someone at Royal Caribbean (then why would you ever recommend that line_), and my ultimate favorite that I need to contact the cruise line to get my issue resolved even though I already told them that the cruise line wont talk to me because I _`have_` a travel agent (so basically, I get to call Royal Caribbean so that they can tell me to have my travel agent call who will then tell me to contact them myself so that I can go through this cycle endlessly. To top it all off, this agent booked a horrible room location for my in-laws (an obstructed balcony room basically as far away as possible from the elevators_stairs which was a huge problem as my mother-in-law has had her knees replaced and has a hard time walking, booked them on a post cruise tour where they had to eat lunchables since there was no food available. There are countless choices available to you, don_`t make the same mistake my family did!