Ms. Helen Prochilo Maley, VTA

Owner/Manager
516-608-0568

Promal Vacations

Long Beach, NY

United States

About

Do you like being heard when you tell someone what you want on a vacation? Do you want to give an agent a budget and not have to worry about them going over it? Did you book with an online travel agency and couldn't get in touch with them when Covid hit? That didn't happen to our clients. Our clients were able to reach us and we were able to save them thousands of dollars by advising them not to cancel travel until the suppliers did so they were eligible for refunds. When you contact us, we send a questionnaire asking what you want, what you don`t want and what you expect during your trip. I need to know these things to find the right vacation for you. Too many agents are only order takers and not dream makers. You save a long time for your trip - let me make it everything you have your heart set on. I am also a Verified Travel Advisor (VTA) with ASTA and have completed legal and ethics courses.

Travel Specialization

Destination Specialization

Spoken Languages

Groups

Committees

ASTA Mentoring Advisory Committee

Chapters

South Florida

reviews (6)

Reviewed on 2021-07-20T12:13:27.35

Reviewed on Tuesday, July 20, 2021 12:13:27 PM

Anyone can plan a trip. Try navigating the waters as things are opening up in a pandemic. My flights and entire trip to in and from Iceland was seamless and wonderful. The COVID-19 test to return was a snap because they came to us. Her flight recommendations proved to be better than I could have imagined because her suggestions worked out better than with the air providers that I was previously comfortable with. I’m 61 and have been traveling the world since I was 11. Definitely a 5 star performance.

on Jul 20, 2021
Reviewed on 2019-12-09T15:20:28.837

Reviewed on Monday, December 9, 2019 3:20:28 PM

Helen has been organizing our family vacations for the past 10 years! We_`ve traveled all over the place and love her knowledge and expertise she provides us with when we travel. She knows what works for our family and that is very important to us!

on Dec 09, 2019
Reviewed on 2019-07-05T17:50:21.33

Reviewed on Friday, July 5, 2019 5:50:21 PM

I loved working the Helen. She was attentive to the difficulty of booking a large family vacation with over 30 travelers. I trusted her advise regarding which condos to rent and she was spot on. The rooms were great and the beach across the street was great for families with easy access.

on Jul 05, 2019
Reviewed on 2019-06-15T14:29:33.13

Reviewed on Saturday, June 15, 2019 2:29:33 PM

I used Helen_`s services to book our bucket list Alaska land and cruise tour. Her assistance, patience, support was phenomenal. I have used other services and was blown away with how much time she spent getting to know me - before anything was even booked. Top notch support all the way. Already have 2 more cruises booked with her...and planning for many more!

on Jun 15, 2019
Reviewed on 2018-06-20T07:49:09.387

St Thomas

I've booked a number of trips W/Helen starting with a trip to St Thomas that was perfect in every way .We have booked a cruise with her that went off without a hitch. Our latest trip is to Paris and are looking forward to this trip more than we can express in this review>But I'm sure it will be a trip of a life time It short Helen is a great travel agent and I highly recommend her.

on Jun 20, 2018
Reviewed on 2020-01-27T13:33:58.237

Reviewed on Monday, January 27, 2020 1:33:58 PM

We are back from our Panama canal trip and our trip was amazing. Thank you so much for all your help arranging this trip for us you did a fantastic job with all of our travel arrangements. You will be hearing from us very soon to plan our future travel plans and looking forward to you helping us plan our next adventure

on Jan 27, 2020

 

 


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