Video Library

• 2020
• 2019
• 2018
• 2017
• 2016
• 2015
• 2014
• 2013
• 2012
• 2011
• 2010
• 2009

2020

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  January 16, 2020 — ASTA Legislative Day 2020 Training Webinar
  Join ASTA’s Advocacy team for this webinar to help you make the most of your conversations on Capitol Hill. We'll walk you through event logistics, brief you on the policy issues we'll be presenting and prepare you for your meetings with your Members of Congress.
  


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  January 8, 2020 — Webinar: Top Trends in Greater Fort Lauderdale
  You may think you know what Greater Fort Lauderdale offers; a quick stay-over for a cruise, perhaps some relaxation on the beach and a mellow little getaway...But 2020 brings a lot to the table for your guests in South Florida. Learn everything that is HOT in Greater Fort Lauderdale in 2020!
  


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  January 2, 2020 — How Princess is Connecting You to the World Like No Other
  Join Princess Cruises’ John Chernesky on December 16 at 2 pm ET as he takes you on a whirlwind tour of the world, according to Princess! From new destinations, new ships, and new technology that’s revolutionizing cruising as we know it, you’ll see what is happening with Princess Cruises. Get to know their newest ships and groundbreaking Princess MedallionClass™ technology that puts the guest in control of their cruise in ways you’ve never imagined! Chernesky, SVP of North America Sales and Trade Marketing, will inform, entertain and convince you only to sell Princess.
  

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2019

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  December 19, 2019 — Crystal Cruises - Where Luxury is Personal
  Join Carmen Roig, Senior Vice President of Marketing & Sales, on a journey into the heart of the Crystal Experience. You'll discover what’s in store for 2020, Crystal's 30th Anniversary year of luxury cruising, and dig into the Crystal Value Proposition: 2-for-1 fares on every 2020 sailing, exclusive Anniversary savings and more to pique the wanderlust in your most discerning clients. Learn Crystal’s best kept secrets to help give you a competitive edge in the market and how to earn clients for life!
  


• December 11, 2019 — Magnify your potential: how to take you travel agency business to the next level in 2020
  The travel industry is evolving quicker than ever before. With increasingly more informed travelers, changing consumer preferences and digitalization accelerating, travel advisors and SME agencies are changing the way they do business. Travelers want personalization and more - more options, the best fares, transparency and both excellent and unique service throughout their journeys. And they want all these things now. Independent travel advisors and SME agencies have understood that the rules of doing business have changed and thanks to their size, they have the agility to adjust.
  


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  December 10, 2019 — Breathtaking Turkey - 7-Days of Stunning Landscapes & History
  ASTA is partnering with Meander Travel for an exciting educational journey to breathtaking Turkey in March 2020. During this webinar, you'll hear from our host, Hasene Gur, about the stunning landscapes in Istanbul, Cappadocia & Ephesus that you'll visit and history you will learn during your 7-day visit. Turkey today is an exciting destination that offers modern amenities and an endless variety of diverse attractions for even the most sophisticated travelers. For more information on this journey, please visit asta.org/educationaljourneys.
  


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  December 4, 2019 — California Assembly Bill 5 and the “Travel Agent Services” Exemption What You Need
  As you’ve likely heard, ASTA scored one of its biggest advocacy wins ever when it successfully lobbied the California legislature to include an exemption for travel advisors in the recently-enacted Assembly Bill 5. Without the exemption, the new law would have effectively outlawed the industry’s independent advisor business model in the state.
  


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  November 11, 2019 — Discover Magnificent Malta
  With superbly sunny weather, attractive beaches, a thriving nightlife and 7,000 years of intriguing history, there is a great deal to see and do in the islands of Malta, in the middle of the Mediterranean Sea. Get an inside scoop and selling advantage on this must-see destination.
  


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  November 5, 2019 — 7-Day Enchanting Italy Educational Journey Overview
  Imagine waking up to breathtaking views of the Tuscan Hills and Chianti countryside, discovering wine from the most famous wine region in the world, tasting (and making) extraordinary and fresh cuisine, visiting the artistic city of Florence, seeing the architectural phenomenon of the Leaning Tower of Pisa, and so much more. Fall in love with the region that only songs and poetry could be written about! Join ASTA and Valerie Malecki from The Apex Travel Company as we explore what you will experience during this captivating educational journey. This educational journey is offered during three dates in 2020 and you'll visit San Gimignano – Greve - Lucca – Pisa – Florence – Montepulciano.
  


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  October 28, 2019 — What’s New at Hilton- What You Need to Know
  Join us to hear about the latest Hilton news, exciting hotel openings and brand updates, and to learn about Hilton’s boutique collection brands. You’ll also hear about how you can get rich travel advisor loyalty rewards via Unlimited Rewards for bookings you’re already making with Hilton.
  


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  October 16, 2019 — Learn how to match the right client to each very unique Sandos Hotel
  Sandos Hotels & Resorts offers 4 very unique hotels, located on some of the best beaches Mexico has to offer. Learn how to match the right client to the right hotel, find out all about our one-of-a kind groups and wedding venues.
  


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  October 16, 2019 — Marketing Funnels, Landing Pages and Your Travel Agency’s Growth
  Marketing is the engine that both maintains your business and drives your travel practice forward. Learn how to combine powerful email messaging, autoresponders, landing pages, webinars, and more in one ingenious platform to generate leads and get better results for your travel agency.
  


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  September 11, 2019 — Big, Bold, Profitable Adventures ahead with Royal Caribbean International!
  Join us for the ASTA Webinar with Royal Caribbean and learn the latest happenings with the world’s largest cruise line including an update on Perfect Day Island, Royal Amplified ships, new ships and planning for a profitable 2020! Be sure and tune in as we have an exciting announcement on how you can earn even more with Royal Caribbean!
  


• September 9, 2019 — Travel protection for Industry Insiders, by Industry Insiders
  UATP Insider’s Club offers annual travel protection coverage for travel agents when traveling on industry-free, reduced rate or full-fare tickets on a scheduled airline, Amtrak passenger train or cruise line. Available coverages include travel accident protection, emergency medical evacuation and repatriation, and checked lost/stolen baggage protection.
  


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  August 12, 2019 — Exploring Israel ASTA Destination Expo 2019
  Expand your knowledge and learn the keys to increasing sales to Israel during the 2019 ASTA Destination Expo on November 10-14. With our informational webinar, you’ll explore everything you need to know including specialized education, air deals and more! Be amazed by our many pre & post Educational Journeys in Israel, Jordan, Turkey & Cyprus and see which one best fits your client’s interest. Find out more about this event at ASTA.org/DestinationExpo.
  


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  July 30, 2019 — Making Your Website Work for You
  Learn how to market your website in a way that generates leads and business for your travel practice! Learn how to place yourself at the center of your website instead of focusing on supplier specials and profiles. You are what is unique about your agency and YOU are where the emphasis needs to be.
  


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  July 18, 2019 — Exploring Israel ASTA Destination Expo 2019 | #ASTADestinationExpo
  Discover the very best of Israel from its rich history, modern culture, and natural beauty in Jerusalem, Israel on November 10-14 for ASTA Destination Expo 2019. Our carefully crafted program will help you learn the keys to increasing sales to Israel through certified destination training. Join ASTA for this informational webinar where we’ll explore everything you need to know including specialized Educational Journeys, air deals and more! We will also review our many pre & post Educational Journeys in Israel, Jordan, Turkey & Cyprus. Learn more about this event at ASTA.org/DestinationExpo.
  


• July 18, 2019— Update on California Proposed Independent Contractor Changes
  
  
  ASTA is actively engaged on legislation is moving through the California legislature (Assembly Bill 5) threatens the business model of travel agencies in California who rely on independent contractors (ICs) to sell travel. Hear the latest on the bill, what you can do to help the fight and some initial thoughts about travel agency “workarounds” should the bill become law.
  
  
• July 12, 2019— ASTA Membership Webinar
  
  
  Join the ASTA membership team for this interactive webinar that will get you acclimated to your membership. We will show you how to maximize your ASTA affiliation, showing you how to navigate the resources, tools and programs that are now at your fingertips. We want to make this as personal and as relevant as possible so don’t be surprised if we ask you a few questions about yourself and your agency.
  
  
• July 9, 2019— Preparing for the ASTA Global Convention 2019 Trade Show
  
  
  To ensure you maximize your exposure at this year’s trade show, join Sarah and Kelly for a webinar to review the tips and tricks to a successful show experience. All the way from your pre-show communications, to appointments on site, to your follow up. We will also review some of the most commonly asked questions about the trade show.
  
  
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  June 26, 2019 — What’s New at Hilton- What You Need to Know But May Not Yet
  It’s Hilton’s 100th Anniversary – hear all that’s new with Hilton’s brands and help us celebrate! We’ll discuss the most recent additions to Hilton Honors, you’ll learn about the rich perks for advisors in our Unlimited Rewards Program as well as our Travel Advisor Exclusive Rate when it is time for you to travel.
  


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  June 20, 2019 — Chauffeured Transportation: The Secret Ingredient to a Perfect Travel Experience
  Learn how Carey International premium ground transportation is unique in the marketplace and how its Travel Advisor incentive programs make for an ideal partnership with ASTA...
  


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  June 14, 2019 — Host Agency 101: 5 Ways to Boost your Success as a Travel Advisor
  Tired of going it alone? Thinking about joining a travel host agency but not sure where to start? Considering moving to another host? Join us for this virtual master class and live demo, and find out why Nexion Travel Group is the nation’s leading travel host agency.
  


• June 12, 2019— Exploring Jerusalem ASTA Destination Expo 2019
  
  
  Discover the very best of Israel from its rich history, modern culture, and natural beauty in Jerusalem, Israel on November 10-14 for ASTA Destination Expo 2019. Our carefully crafted program will help you learn the keys to increasing sales to Israel through certified destination training. Join ASTA for this informational webinar where we’ll explore everything you need to know including specialized Educational Journeys, air deals and more! Learn more about this event at ASTA.org/DestinationExpo.
  
  
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  June 10, 2019 — How to have a Perfect Day every day by selling Royal Caribbean International!
  Help us celebrate 50 years Bold and discover how Royal Caribbean has changed the face of cruising through innovation and excitement! From onboard thrills that take adrenaline up a notch, to spaces that provide the ultimate chill factor, there’s no shortage of “Only on Royal” features that your clients of every age will love! Get ready to learn about this and more — including our incredible new Ships, our exclusive private island destination - Perfect Day at CocoCay and our exciting Royal Amplified fleet modernization! All this and more as we’ll highlight new tools at your disposal, all designed to grow your business and lead us to even greater success together.
  


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  May 31, 2019 — Six Servants of Success for Travel Advisors
  Increase your income when you learn simple yet insightful answers to the most important questions about how to become successful selling travel with Scott Koepf. With an emphasis on improving your sales skills with ideas you can immediately implement, Scott will enlighten, entertain and challenge you to reach your full potential. Learn from this 35-year retail-sales veteran who is known as one of the most dynamic presenters in our industry who works with travel agents daily at Cruise Planners.
  


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  May 17, 2019 — ASTA Small Business Conference Takes on Aurora, Colorado
  Bringing together high producing expert independent and virtual advisors, this event allows you to network with your peers, build on your professional development through education and destination training, and engage with new suppliers all in a friendly, intimate setting.
  


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  May 13, 2019 — Future-Proofing Your Travel Business: Understanding Climate Change and What You Can Do
  Join presenters from the Adventure Travel Trade Association in this practical and informative session about climate change and how your travel business can implement in climate action strategies. Developing a climate strategy is not only good for the environment, but travel companies will find it resonates with consumers and could be good for business. Recent research indicates that two thirds of consumers worldwide now make purchase decisions based on their beliefs while 60 percent believe that brands should make it easier to see what their values and positions on important issues are when they are about to make a purchase. Travel companies will take away practical ideas for actions they can take for the benefit of the environment, while educating and inspiring guests to action themselves.
  


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  May 13, 2019 — Introducing Celebrityy Cruises New Pricing Strategy…”Sail Your Way”!
  You are invited to attend this webinar to learn how you can earn more commission by selling Celebrity Cruises new pricing strategy and because we pay you $$$ on the “bundled rates”.
  


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  May 3, 2019 — Exploring Jerusalem: ASTA Destination Expo 2019
  Discover the very best of Israel from its rich history, modern culture, and natural beauty in Jerusalem, Israel on November 10-14. Our carefully crafted program will help you learn the keys to increasing sales to Israel through certified destination training. Join ASTA for this informational webinar where we’ll explore everything you need to know about attending ASTA Destination Expo 2019. Learn more about this event at ASTA.org/DestinationExpo.
  


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  April 23, 2019 — Brand Breakdown_ How to Match Your Clients with The Right Travel Style
  


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  April 18, 2019 — StarVista LIVE presents The Best in Themed Cruise Experiences.
  Learn the advantages of becoming a StarVista LIVE registered agent and bring your clients up close and personal with the stars. Discover the latest 2020 lineups and destinations for the StarVista LIVE portfolio of cruises which includes Malt Shop Memories, Soul Train Cruise, The Country Music Cruise, Flower Power Cruise, ‘70s Rock & Romance Cruise and the Ultimate Disco Cruise.
  


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  April 8, 2019 — Home to Whisky and Outlander - Discover more about Glasgow and Scotland with Glasgow Airport
  Are you a fan of Jamie and Claire’s love story in Outlander? Or do love a tipple of Whisky? Join Steven and Gemma from Glasgow Airport to hear all about what Glasgow and Scotland have to offer your clients.
  


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  April 3, 2019 — Supplier Members- Make the Most of Your Membership!
  Exclusive to ASTA Supplier Members. Maybe you're new to ASTA or have been a long time member and need a refresher on how to make the most of your ASTA membership? This special webinar has something for everyone!
  


• March 29, 2019— Federal Issues
  
  
  In this installment of our “Advocacy Training For Travel Advisors” series, we discuss how the legislative process works at the Federal, State and Local level, how travel advisors can get involved.
  
  
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  March 27, 2019 — What’s New at Hilton - What you Need to Know!
  Hear about Hilton news, brand updates (including new hotel openings), get to know Hilton’s luxury hotel brands – Waldorf Astoria, Conrad and LXR and learn how you can get rich travel advisor loyalty rewards via Unlimited Rewards for bookings you’re already making with Hilton.
  


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  March 21, 2019 — A Glimpse Into ASTA’s International Showcase 2019
  The ASTA International Showcase 2019 is a five-day/four-night educational experience designed for travel advisors looking to add to their destination expert knowledge. In 2019 we’ll be visiting the southeastern corner of the Aegean in Rhodes, Greece. To learn more, visit ASTA.org/Showcase.
  


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  March 21, 2019 — Ancient. Thriving. Profound.
  Discover why Israel should be your top selling destination. Presented by Isram Israel featuring Dan Hotels. 4 million tourists visited Israel in 2018. Come and discover why Israel is one of THE hottest destinations among the North American market? An introduction into Israel and Isram Israel’s wide range of program options and featuring Dan Hotels, Israel’s luxury hotel brand.
  


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  March 12, 2019 — AmaWaterways Fun Facts and What’s New and Exciting in 2019 and beyond!
  This is your chance to learn some Fun Facts about Ama, as well receive detailed information on our new additions to our AmaFamily and product, which includes our new mega ship, the AmaMagna! With 3 new ships in 2019, there is a lot to learn! Don’t miss this opportunity!
  


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  February 27, 2019 — Vying for easy commission? Viator has the answer!
  Grow your business and give your clients the most memorable experiences while they vacation. Viator, powered by TripAdvisor, is an online marketplace of bookable tours and activities worldwide. With unmatched global supply and industry-leading features, the Viator Travel Agent Program can help you efficiently capture in-destination or last-minute tours and activities bookings – and commission! We’ll show you how easy it is to increase your agency’s revenue when you book with us, using this new platform built specifically for travel advisors. Learn how to search and select the best products for your clients, which you can book directly, or have them book on their own with your own shareable link.
  


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  February 21, 2019 — A Glimpse Into ASTA’s International Showcase 2019
  Interested in attending the upcoming ASTA International Showcase taking place May 12-16, 2019 in Rhodes, Greece? Join us for this webinar series where we will walk you through a quick peek into what you can expect. About - The ASTA International Showcase 2019 is a five-day/four-night educational experience designed for travel advisors looking to add to their destination expert knowledge. In 2019 we’ll be visiting the southeastern corner of the Aegean in Rhodes, Greece. To learn more, visit ASTA.org/Showcase.
  


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  February 21, 2019 — Exciting Carnival New Ship Plans and Updates
  Having been named “Most Trusted Cruise Line” fourth year running by ‘Reader’s Digest’ -just one of many awards earned- Carnival Cruise Line continues to be the best contemporary, multi-generational cruise product to introduce and book your new clients. These are the clients that will fill your pipeline, so you can develop them into future life time cruisers and vacationers for your business. Our ongoing multi-million dollar enhancements across the entire fleet, the US homeport expansion to include sailings from both San Diego and San Francisco, the new Carnival Panorama to be home ported in Los Angeles in December 2019 and the newly announced Mardi Gras, the first NLG ship to arrive in 2020, are just a few examples of our commitment to be the best contemporary cruise product and value for your clients. Be in the KNOW and Learn about the New Carnival Ships & Updates to share with your clients!
  


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  February 21, 2019 — Exploring Holland America Line’s Immersive and Enriching Destinations
  Join Senior Director, Trade Communications & Engagement, Denella Ri'chard, for an engaging conversation about Holland America Line’s latest programs and benefits for you! All created to help you sell some of the world’s most engaging cruises. Learn why Holland America Line is the Alaska experts and how a cruise through the Mediterranean will make you feel like you’re traveling with a local.
  


• January 23, 2019— A Glimpse Into ASTA’s International Showcase 2019
  
  
  Interested in attending the upcoming ASTA International Showcase taking place May 12-16, 2019 in Rhodes, Greece? Join us for this webinar series where ASTA’s VP of International Membership & Expansion will walk you through a quick peek into what you can expect. About - The ASTA International Showcase 2019 is a three-day educational experience designed for travel advisors looking to add to their destination expert knowledge. In 2019 we’ll be visiting the southeastern corner of the Aegean in Rhodes, Greece. To learn more, visit ASTA.org/Showcase.
  
  
• January 23, 2019— ASTA Members Training: Your Tools to Increased Leads with TravelSense.org
  
  
  We recently re-launched our consumer-facing website TravelSense.org, with new features such as a revamped platform, expert travel content and even a chat feature for travelers to connect in real-time with the advisor of their choice. TravelSense.org attracts 80,000 consumers per month, all looking for a travel advisor to help them build their dream getaway.
  
  
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  January 23, 2019 — How to Travel Like a VIP
  Join the GFL webinar and learn how to travel like a VIP. During this seminar, we will discuss what cool attractions and hotels will best fit your clients. Whether the perfect match for your clients is a pre- or post-cruise package tied into their sailing from the world’s busiest cruise port, a long weekend or full week in the Venice of America, you’ll find all the resources you need to provide unforgettable vacation experiences.
  


• January 4, 2019— A Glimpse Into ASTA’s International Showcase 2019
  
  
  Interested in attending the upcoming ASTA International Showcase taking place May 12-16, 2019 in Rhodes, Greece? Watch this webinar series where ASTA’s VP of International Membership & Expansion will walk you through a quick peek into what you can expect.
  
  

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2018

• December 19, 2018— How America Travels: Learn where and why Americans are traveling and capture your share of the demand!
  
  
  Eager to grow your business to American Consumers? Join Zane Kerby, President and CEO of the American Society of Travel Advisors (ASTA) to learn how to connect with and sell to US based travel advisors. Move beyond the geographical distance, break through the cultural differences and build bridges to better serve American travelers.
  
  
• December 14, 2018— Let Your Clients Discover the Beauty of "Undiscovered Britain" with the Globus Family of Brands (Webinar-ASTA SBN)
  
  
  Your clients may fancy seeing the smashing sights in Britain, but don’t think us cheeky in saying we can show them the undiscovered places that tell the true stories of its green hills and seaside cliffs. Rather than stand in line at the usual sites, it’s their time to tour Britain’s less-traveled carriageways. From winding paths to windswept cliffs, we invite them to discover Britain’s authentic places beyond the London Bridge with a selection of travel styles to see Britain in a new way.
  
  
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  November 29, 2018 — Why Join MTravel
  Whether you’re considering a new career in travel or looking to expand and develop your already lucrative travel business, MTravel Hosting Services offers options that will help. As one of the nation’s leading host agencies, MTravel is prided on helping independent travel professionals of all levels, achieve success beyond their individual scope. Interested in learning more? Please join Melissa Roberts from MTravel as she explains what helps MTravel stand out from other host agencies out there.
  


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  November 26, 2018 — Los Cabos: Something for Everyone
  Did you know that Los Cabos has over 13 million visitors each year? Rodrigo Esponda, Managing Director of Los Cabos Tourism Board, will walk you through the famous city of Los Cabos and provide tips to help travelers make informed decisions about traveling to this ideal location. From golfing, world-class fishing, zip lining, ATVs, jet skiing, cuisine, nightclubs, and more…Los Cabos has something for everyone!
  


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  November 19, 2018 — A Mega-Diverse Country
  Join Emmanuel Rey as he discusses Mexico’s rich biological diversity which includes nature and protected areas, different culture with ancestral traditions and rich gastronomy that dates back many centuries.
  


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  November 12, 2018 — Diving into Mexico’s Biodiversity
  *Description: Mexico is one of the most megadiverse countries of the world. Although the Mexican territory represents only 1% of the earth's surface, it hosts more than 10% of the world's biological diversity. Hear from Javier Aranda of the Puerto Vallarta Tourism Board about Mexico’s biodiversity and how the country is truly a World Of Its Own.
  


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  November 6, 2018 — Mexico’s Air Connectivity
  Mexico's global air connectivity continues to grow at an impressive rate helping drive the destination's growth and keep up with strong demand. With a record-breaking 20.6 million tourists visiting during the first half of 2018, the demand speaks to Mexico’s attractiveness as one of the world’s top tourism destinations. This webinar will showcase how Mexico is continuing to increase air connectivity as a critical component of its tourism growth strategy. Hear from the Mexico Tourism Board about how the expansion of air routes offers visitors from all corners of the globe better access to all that Mexico has to offer. Mexico is a World of Its Own offering world-class beaches, vibrant cities and magical towns.
  


• October 31, 2018— What can EXPEDIA CRUISESHIPCENTERS®, OVC® do for you (Webinar-ASTA SBN)
  
  
  Expedia CruiseShipCenters, OVC is a member of Expedia, Inc - the most recognized brand in travel. We are one fastest growing host agencies with a network full of successful agents. Our agency provides, marketing, technology, sales support, and more. PLUS, we offer some of the highest commissions in the industry! Join our webinar to see how our 30+ Years of Industry Experience can help you take your business to the next level.
  
  
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  October 22, 2018 — Discover Mexico’s Hidden Gems
  Mexico has long been a top destination where travelers have come to know and love the sun and beaches, culture, landscapes. and gastronomy. But there are many lesser known, hidden gems in Mexico. This webinar will explore some of Mexico’s best-kept secrets beyond the all-inclusive resorts. Learn about all that Mexico’s hidden gems have to offer from archaeological treasures to jungle adventures and white sand beaches.
  


• October 19, 2018— How to Find/Market to the Luxury Customer
  
  
  Learn about what makes Silversea the most unique Luxury Experience at Sea and where to find your next Silversea guest.
  
  
• October 17, 2018— Glasgow – Gateway to Scotland
  
  
  Join Steven and Gemma from Glasgow Airport to hear what makes Glasgow a must visit destination and the perfect starting point for a trip around Scotland!
  
  
• October 16, 2018— Hawai‘i’s Unique Experiences ( Webinar- ASTA SBN)
  
  
  With a 98% visitor satisfaction rate, there’s no place on earth quite like the Hawaiian Islands. Six unique islands. Six unique experiences. Upon completion of this webinar, the travel advisor will develop a deeper appreciation for Hawai‘i’s culture and age-old traditions. The advisor will also be able to differentiate each of the six major islands, what they offer, and how to pair a client type with an island. The travel trade website will also be featured as an important tool to promote and sell the islands.
  
  
• October 10, 2018— Special Needs Group: Expanding your Reach and Value with a HIGHLY Desirable Client Demographic (Webinar)
  
  
  This webinar will introduce you to and educate you on how important it is to understand the special needs demographic and the opportunities that exist to add them to your client database.
  
  
• October 10, 2018— Travel Protection for Industry Insiders, by Industry Insiders (Webinar- ASTA SBN)
  
  
  UATP Insider’s Club offers annual travel protection coverage for travel agents when traveling on industry-free, reduced rate or full-fare tickets on a scheduled airline, Amtrak passenger train or cruise line. Available coverages include travel accident protection, emergency medical evacuation and repatriation, and checked lost/stolen baggage protection.
  
  
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  October 4, 2018 — All You Need to Know About Selling Israel to Your Clients
  Did you know, 4 million tourists are expected to visit Israel in 2018? Join Isram Israel and Isrotel on a journey through as you discover why Israel is one of the hottest destinations among the North American market. Get an introduction into Israel and Isram Israel’s wide range of program options and hear about Israel’s largest hotel chain, Isrotel.
  


• September 27, 2018— The brands of The Scenic Group – Scenic Luxury Cruises & Tours, Emerald Waterways and Scenic Eclipse (Webinar- ASTA SBN)
  
  
  Please join Rob Huffman, Vice President Sales, USA, for an informative webinar presentation highlighting The Scenic Group brands –Scenic Luxury Cruises & Tours, Emerald Waterways and Scenic Eclipse – the World’s First Discovery Yacht. Enjoy learning about the TRULY all-inclusiveness of the Scenic River’s, the unparalleled value of Emerald Waterways and the numerous features of the Scenic Eclipse that will set a whole new benchmark in design innovation and luxury in expedition cruising.
  
  
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  August 31, 2018 — Sitka – Alaskan Dream Cruise
  Experience exotic destinations and unique products for ultimate hands on learning. We have numerous educational courses both at sea or on land. You will be immersed in the destination and become an educated expert! Every FAM is offered below retail value, come join us as we learn about our Sitka – Alaskan Dream Cruise FAM.
  


• August 30, 2018— Excitement Amplified with Royal Caribbean(Webinar- ASTA SBN)
  
  
  Discover why Royal Caribbean is nautical miles above the competition! From onboard thrills that take adrenaline up a notch, to spaces that provide the ultimate chill factor, there’s no shortage of “Only on Royal” features that your clients of every age will love. Get ready to learn about the incredible new Symphony of the Seas, our reimagined private island, Perfect Day at CocoCay and the new face of fleet modernization, Royal Amplified! We’ll highlight some exciting new tools at your disposal, all designed to grow your business and lead you to sales success. Don’t miss out on this exciting update from Royal Caribbean International!
  
  
• August 30, 2018— How to Find/Market to the Luxury Customer (Webinar- ASTA SBN)
  
  
  Learn about what makes Silversea the most unique Luxury Experience at Sea and where to find your next Silversea guest.
  
  
• August 9, 2018— ASTA Member-Only Campaign Preview
  
  
  Travel advisors are not just booking advisors anymore, we've become trusted advisors – akin to financial advisor and CPAs – who make the overall travel experience better and get leisure and business travelers maximum value for their travel dollar. What's more exciting is that the consumer media and, more importantly, the traveling public is embracing this shift from advisor to advisor. We are embracing it as well and will be announcing a name change and launching a rebranding campaign at the Global Convention. While our name is changing, ASTA's mission to promote and defend the agency and advisor community isn't, nor is our world-class suite of member benefits. Please join us for the August 8th webinar, when ASTA senior staff will walk you through the details of the rebranding campaign and what it means for you, as well as the ASTA Global Convention, August 21-23 in Washington, D.C. for the unveiling of the rebranding campaign.
  
  
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  July 27, 2018 — Creating an Incredible India Experience – The What, When, and How
  While 1.3 million tourists travel to India from the United States every year, a lot of advisors are confused about the logistics, destinations, and whereabouts of the country. The webinar will give the advisor an insight about how and when a tour can be planned to India when requested by prospect clients. Also, followed by an opportunity to experience the Incredible India, first-hand this September at the Alluring India Destination Fam 2018.
  


• July 24, 2018— NEW Smart Benefits with Allianz Global Assistance!(Webinar- ASTA SBN)
  
  
  Join us to learn more about our new proactive smart benefits that make it easier for your clients to claim for travel and baggage delay. At Allianz Global Assistance, our goal is to offer groundbreaking products that transform how your customers travel. That’s why we are launching innovative new products supported by our best-in-class technology. Below are some of the key new features: • Automated claims will pay your customer proactively • A no-receipts-required reimbursement option • A simplified, quicker claims process • More covered reasons • Faster eligibility for baggage or flight delay benefits
  
  
• July 19, 2018— What’s New at Hilton, What you Need to Know!
  
  
  Hear about Hilton news, brand updates (including new hotel openings), get to know Hilton’s boutique hotel brands – Curio, Canopy and Tapestry and learn how you can get rich advisor loyalty rewards via Unlimited Rewards for bookings you’re already making with Hilton.
  
  
• June 28, 2018— 10 Secrets to Sell Alaska (Webinar- ASTA SBN)
  
  
  Alaska’s an amazing, unbelievable, beautiful place. How unbelievable? We have the only All-American road you drive on a boat (Alaska Marine Highway is a national scenic byway). We have a town that’s selected a cat as mayor…twice! (Talkeetna). We run with reindeer, surf tidal waves, sun tan at midnight, and put glacier in our margaritas. I’m going to share 10 local secrets that you may not know about our state, and best of all, they can each help you sell more.
  
  
• June 25, 2018— Naturally Nepal Once is Not Enough!
  
  
  Interested in attending the ASTA/NACTA FAM trip to “The Roof of the World”, Nepal? Join ASTA Nepal Chapter President and Director/Founder of Liberty Holidays for a detailed look into what you’ll experience on this FAM. Come with us and experience the beauty, charm, history, culture and the friendly people of Nepal. Learn more about this FAM by visiting ASTA.
  
  
• 
  June 18, 2018 — Preparing for the ASTA Global Convention 2018 Trade Show
  To ensure you maximize your exposure at this year’s trade show, join Sarah and Kelly for a webinar to review the tips and tricks to a successful show experience. All the way from your pre-show communications, to appointments on site, to your follow up. We will also review some of the most commonly asked questions about the trade show. In just 20 minutes we will review: • How to Update Your Company's Directory Listing • How to Register Your Booth Staff & Sign Up for AGC Sessions • How to More...Make a Payment & Access Your Invoice • How to Schedule Your 1:1 Appointments • How to Book Your Hotel Room • Who to Work with on Your Booth Décor and Build • Shipping Information • Important Deadlines & The Convention Agenda • Ways to increase your exposure at AGC
  


• 
  June 12, 2018 — INTERVIEW WITH A VAMPIRE (Not Tom Cruise)
  Interested in attending the upcoming FAM trip to Romania and spending Halloween in Dracula's Castle? We'll have Catalin Mogoseanu, ASTA Chapter President for Romania and General Manager of CLICK2TRAVEL ROMANIA, on hand to give you all the details on this “Spooktacular” FAM. You won’t want to miss this special webinar from your local expert. Learn more about this FAM by visiting ASTA.org
  


• June 5, 2018— Celebrate the Moments that Matter with Oceania Cruises (Webinar- ASTA SBN)
  
  
  Enjoy a look back at the milestone moments that have made Oceania Cruises the premier cruise line for adventurous foodies, as Oceania Cruises celebrates 15 years in business. Also, hear about the onboard enhancements, promotional updates, and sales tools available to help you grow your Oceania business.
  
  
• May 30, 2018— Grow Your Crystal Business Today
  
  
  Join Carmen Roig, Senior Vice President of Marketing & Sales, for an introduction to The World of Crystal, highlighting: Destinations, Crystal Air, Enrichment & Entertainment, and Marketing Tools & Tips. The info-filled session will highlight new Crystal River Cruises itineraries, the new Yacht Expedition Arabian Nights Collection, Crystal Cruises Personal Select Air program and Charter Opportunities, Guest Speakers, new Ocean and Yacht Expedition theme cruises, Ambassador Hosts and promotional offers.
  
  
• May 14, 2018— EU’s General Data Protection Regulation (GDPR)
  
  
  You may have heard about the European Union's (EU) General Data Protection Regulation, which goes into effect on May 25 and threatens stiff fines for non-compliance. While there remain a lot of questions about how this regulation will impact the travel industry, we have put together a members-only white paper to share what we've learned and what you need to do to be prepared.
  
  
• 
  May 9, 2018 — Greece_ A 365-Day destination
  From the 6,000 islands to the picturesque mainland, Greece is the ideal destination all year round. Learn about its heritage and culture, admire the nature’s endless beauty, enjoy the luxurious resorts, visit the thermal springs, discover the sea’s hidden kingdom, experience the wine routes, taste the healthy flavors… This is our Greece. A feast for the senses. Come and share it with us.
  


• April 11, 2018— ASTA Legislative Day Webinar
  
  Join the ASTA Government Affairs team for a webinar to help you make the most of your conversations on Capitol Hill! If you're planning to join ASTA HQ in Washington, DC for Legislative Day, take some time to learn about the issues and prepare for your meetings with your Representatives on Capitol Hill. We'll also preview our Legislative Day agenda and answer any questions you may have ahead of this year's event.
  
  
• April 11, 2018— Commission Cuts: What You Need to Know
  
  
  Join us for a live discussion about everything related to the Marriott and Hilton commission cuts. ASTA President & CEO Zane Kerby and senior staff will present an overview, followed by an open Q&A.
  
  
• February 21, 2018— A Look Inside ASTA Destination Expo 2018
  
  
  Join us for a special presentation as we take you through what you can expect during ASTA Destination Expo 2018 taking place April 14-17, 2018 in Athens, Greece. Bonus: We’re giving away one roundtrip BUSINESS CLASS airline ticket on Turkish Airlines to one lucky webinar attendee.
  
  
• February 21, 2018— Make money selling non-traditional hotel rooms
  
  
  Learn about suites, condos and villas offered by Hilton Get to know Embassy Suites, Home wood Suites, Home2 and Hilton Grand Vacations
  
  
• 
  February 21, 2018 — Supplier Members- Make the Most of Your Membership!
  Exclusive to ASTA Supplier Members. Maybe you're new to ASTA or have been a long time member and need a refresher on how to make the most of your ASTA membership? This special webinar has something for everyone!
  


• January 31, 2018— 2018-01-31 14.00 Fall in Love with Crystal… Again! New Year, New Tools!
  
  
  Join Carmen Roig, Senior Vice President of Marketing & Sales, for an introduction to our newly developed Crystal Elite Partner Program, Partner Resource Center and Travel agent University. These resources are available to all travel professionals, and have been curated to provide you, our esteemed partners, with the finest tools needed to sell All Things Crystal.
  
  
• January 25, 2018— A Look Inside ASTA Destination Expo 2018
  
  
  During this webinar presented by ASTA’s Vice President of Business Development , Bob Duglin and ASTA’s Manager of FAM Programs & International Chapter Development, Don McGee we'll catch you up on:
  • Who you can expect to see at ASTA Destination Expo 2018 • What you'll experience with a full review of our agenda • The suppliers you’ll meet during this four-day event • Unique FAMs and sightseeing tours available to attendees and guests.
  
  
• January 25, 2018— Airlines Reporting Corporation (ARC): Credit Card Acceptance and Chargeback Management
  
  
  As payment card companies evolve to meet the changing needs of the industry, the procedures in the travel industry around credit card acceptance and managing chargebacks also change. As a result, the Airlines Reporting Corporation (ARC) has updated Section 6 of the Industry agents' Handbook to reflect the changes in the current environment for airline ticket sales. During this webinar, we'll review these changes and provide information agents need to manage the risk of fraud and the associated loss, while also growing their business. We'll also focus will be on best practices for managing the risk associated with accepting payment cards, and for managing chargebacks when they are received.
  
  
• January 18, 2018— Taiwan Tourism
  
  
  Taiwan offers incredible cultural treasures, dramatic landscapes, various outdoor activities, enticing culinary experiences, and many more! During this session you’ll hear from a local expert, Gensei Kawahara, that will share his knowledge. Hear why selling Taiwan is both good for your clients and great for your business.
  
  
• 
  January 5, 2018 — How-to Guide to Becoming a Travel agent
  Do you love to travel and want to share your experiences with others? – Are you a problem solver? – Do you enjoy taking to people? - Are looking for a new career path? Whatever the case may be, have you ever thought about being a Travel agent? Being a travel agent has its perks.
  • Be Your Own Boss
  • Freedom to work wherever you want
  • Opportunity to explore the unexpected places of the world
  • Making dreams come true one vacation at a time
  

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2017

• December 4, 2017— Keys to Effectively Using Independent Advisor Agreements
  
  
  
• November 9, 2017— State Department Updates to Travel Safety & Security Messaging
  
  
  
• October 31, 2017— The Road Best Traveled: Adding value to your client’s travel through premium ground transportation
  
  
  Join us for a webinar to learn all about Carey International. This webinar will cover Carey® and Embarque® services, Meetings & Event Services, as well why choosing the right ground transportation option for your client is vital to their overall travel itinerary.
  
  
• October 25, 2017— Selling Taiwan - Good for Your Clients AND Your Business
  
  
  Named one of the "Top 10 best value destinations" by Lonely Planet, Taiwan offers incredible cultural treasures, dramatic landscapes, various outdoor activities, enticing culinary experiences, and many more! During this session you’ll hear from local expert that will share his knowledge
  
  
• October 18, 2017— Experience Park Tours
  
  
  This webinar equips you with the information to properly educate prospects about Experience Park Tours all-inclusive experiences and the provides you with the tools to close the sale.
  
  
• October 18, 2017— Make Money Selling Hilton’s Luxury Brands
  
  
  Gain a deeper understanding of the luxury and independent hotel brands in the Hilton portfolio, the benefits Hilton offers to travelers who book through travel agents and how you can be rewarded for every Hilton booking with dollar rewards and more.
  
  
• October 3, 2017— State Department Update on Passport, Real ID Issues
  
  
  September is Passport Awareness Month and the U.S. Department of State wants you to know about upcoming changes to travel ID requirements for domestic flights. Join Brenda Sprague, the State Department's Deputy Assistant Secretary for Passport Services, on September 22 at 2:00 PM EDT as she promotes Passport Awareness Month and answers all of your passport-related REAL ID questions.
  
  
• September 27, 2017— Unmanaged To Managed
  
  
  Why and How Companies Formalize Travel Programs
  
  
• 
  August 29, 2017 — Soaring Above the Glass Ceiling at ASTA Global Convention 2017
  ASTA’s executive level panel made up of women from multiple areas of the travel industry focus on how they achieved success, overcame obstacles and managed the "glass ceiling".
  


• August 16, 2017— Alaskan Dream Cruises (Small-Ship Cruising with Alaskan Dream Cruises – There is a difference!)
  
  
  Join Michelle Glass, Vice President of Sales, Alaskan Dream Cruises and Learn about the small-ship difference when cruising Alaska’s famed Inside Passage.
  
  
• August 9, 2017— Scenic Luxury Cruises
  
  
  Scenic Luxury Cruises(2017-08-09 14.00 Scenic Luxury River Cruises and Eclipse Discovery Yacht – Update) Join Randy Goodrich, Regional Sales Manager with Scenic and Emerald Waterways and learn what is new with Scenic and the new Eclipse Yacht!
  
  
• July 26, 2017— Hotels (NH HOTEL GROUP Urban Hotel Chain in Europe, Latin America and China)
  
  
  Join Carlos Trujillo, Director Travel Industry Sales North America, NH Hotel Group as we learn why NH HOTEL GROUP is a leader urban hotels operator with a leading position in Spain, Italy, The Netherlands, Belgium, Germany, Mexico, Argentina, Colombia and Chile.
  
  
• July 20, 2017— Travel agent to Luxury agent – The Art of Selling Luxury Travel
  
  
  Join Helen Nodland, Director of Professional Development at Virtuoso for a webinar focused on selling luxury travel.
  
  
• June 9, 2017— AGC Exhibitor FAQ Webinar
  
  
  A brief overview with ASTA’s Business Development team covering everything Exhibitors needs to know to have a successful ASTA Global Convention!.
  
  
• 
  June 9, 2017 — See China like you’ve never seen it before!
  Join Bob Duglin, ASTA's VP of Business Development to learn about all the exciting things happening at this year's ASTA China Summit in the city of Guiyang in the Guizhou Province of China. You won't want to miss this exciting webinar.
  


• May 26, 2017— Webinar: ASTA Legislative Day 2017
  
  
  Join the ASTA Government Affairs team for a webinar to help you make the most of your conversations on Capitol Hill! If you're planning to join ASTA HQ in Washington, DC for Legislative Day, take some time to learn about the issues and prepare for your meetings with your Representatives on Capitol Hill. We'll also preview our Legislative Day agenda and answer any questions you may have ahead of this year's event.
  
  
• May 17, 2017— Learn What’s New at Hilton for Travelers and Travel Counselors
  
  
  
• May 8, 2017— Israel - Selling Faith-Based Travel
  
  
  Join the Israel Ministry of Tourism to learn more about everything happening in Israel and why it is one of the TOP destinations for travelers across the world today!
  
  
• 
  April 17, 2017 — YPS Podcast Series: 5. What is ASTA’s Legislative Day
  


• 
  March 9, 2017 — Webinar: New Supplier Members- Make the Most of Your Membership
  


• February 16, 2017— FAA - What to Pack _ What to Leave - FAA Presentation
  
  
  This webinar provide information about hazardous material carried by passengers and the rules governing them.
  
  

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2016

• 
  November 2, 2016 — YPS Podcast Series: Business Plan Writing and Acquisition Financial Plans
  Writing a proper business plan, is essential when starting a business for a bank loan.
  


• 
  August 31, 2016 — YPS Podcast #4 - Photography & Marketing
  Using travel photography and media to market yourself
  


• July 15, 2016— Quantifying How Travel agents Save Consumers Time and Money
  
  
  This year's independent consumer study uncovers consumer travel trends and finds patterns related to overall travel agent usage in planning and booking trips by travel type, the factors related to how a traveler chooses a travel consultant, and for what occasions they use an agent.
  
  
• 
  July 8, 2016 — ASTA Chapters
  Learn about ASTA's exciting chapter changes and how to get more involved.
  


• 
  May 11, 2016 — Innovation, project management & staying relevant in this ever changing travel world
  staying relevant in this ever changing travel world.
  


• March 7, 2016— YPS Podcast Series: Go-to gadgets and Social Media deep dive
  
  
  For YPSers, by YPSers. Join YPS as we chat with Amber Cretens, Marketing Manager, about the technology tools she can’t live without and how she has helped Ambassador Travel increase their followers from 500 to 2300 in just one year
  
  

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2015

• November 12, 2015— YPS Podcast Series: "Getting Into The Industry"
  
  
  "For YPSers, by YPSers. This podcast is very foundational. Maybe you’ve thought about making a career move, or you’re looking to get into the Travel Agency industry, our guests are taking about just that- how to break in, the different paths available, how to advance and keep your eye out to avoid catastrophes."
  
  

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2014

• July 15, 2014— ASTA Premium Business Summit 2014
  
  
  The nine Premium Business Summit videos are reserved for ASTA Premium Members only. Topics addressed in these videos include travel insurance, ARC, privacy in the age of big data, recognizing threats, defending your rights,brand management, New Distribution Capability (NDC), hazardous materials, code-share, insecticide rules and the(de)regulation of air. This type of high level content and networking is not be found anywhere else in the industry.
  
  
• June 11, 2014— Understanding Business Travelers Who Use Travel agents, Those Who Don’t and Those Who Plan to in the Future
  
  
  Our “Value of Travel agents” consumer study surveyed business travelers about their travel usage and their experience using agents. This video goes in-depth on the results from the business traveler segment of the study.
  
  
• May 21, 2014— Messaging for Targeted Marketing to Consumers
  
  
  ASTA’s 2014 consumer research, “Value of Travel agents”, has given travel agents a wealth of information on travel agents users, non-users and potential users. This video takes that information and boil it down to key messaging you can use to reach your current customers and potential new customers.
  
  
• May 7, 2014— Regulatory Compliance for Travel Agency Professionals
  
  
  Travel agencies of various sizes have been assessed civil penalties ranging from $20,000 to $125,000, and on day two of 2014 DOT levied a $95,000 fine on a single agency. This video will delve deeply into the nuances and key compliance issues of the principal federal consumer protection rules and policies.
  
  
• May 1, 2014— Legislative Day Training
  
  
  STA travel professionals across all segments of our industry will converge on Capitol Hill to speak directly to lawmakers about issues that directly impact travel agents.
  
  
• April 9, 2014— The Value of Travel Advisors
  
  
  Who uses travel advisors, who wants to use travel agents and how to market to both. ASTA’s Value of Travel agents study surveyed over 8,000 U.S. Travelers and found out who uses travel agents and who does not. But more importantly it found that non-users were interested in using a travel agent.
  
  
• March 13, 2014— Gain a Marketing Advantage Through Promoting Sustainable Travel
  
  
  The marketing advantage of the sustainable travel niche is the growing desire of consumers to “do well” while vacationing and traveling.
  
  
• 
  March 1, 2014 — ASTA Promoting Travel agents on 150 PBS Stations Nationwide
  ASTA is promoting the value of travel, the value of a travel agent, and best of all the value of using an ASTA member travel agent. Good News: The use of travel agents is up.
  


• February 27, 2014— Regulatory Compliance for Travel Agency Professionals
  
  
  ASTA's U.S. Travel Agency Regulatory Compliance Handbook guides you through the major federal regulations and provides practical advice to help you develop a plan to meet your regulatory obligations and minimize your risk.
  
  

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2013

• May 1, 2013— Unique experiences are waiting for you ONLY IN SOUTH AMERICA. And LATAM airlines group will take you there.
  
  
  Learn about the new LATAM airlines group network along with fares using the South American Airpass and Southern American circuits. And Jose Ivan Ortiz, Brazilian experts, as he presents information on ten Brazil regions, FITs, groups and MICE segments plus an overview of the 2014 festivities.
  
  
• March 27, 2013— The Cultural and Heritage Traveler – Understanding their destination and spending choices
  
  
  Approximately 42 million cultural and heritage travelers will take a trip in the next 12 months. The research shows that awareness of the term cultural and heritage traveler has increased substantially as has spending.
  
  

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2012

• June 14, 2012 — Microsoft Webcasts
  Access to all the webcasts presented to you through ASTA's partnership with Microsoft
  


• January 19, 2012 — Webinar - Microsoft Presents "Grow Your Business with Bing Tools"
  Learn about Bing business tool, pay-per-click search advertising and getting your site found online.
  

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2011

• June 8, 2011 — Tutorial: How to Find a Reputable Travel Agency - Bing Videos
  In the age of the Internet, travel scams from bogus agencies are common. This video, featuring ASTA, shows consumers how to check whether a travel agency is reputable and how to avoid being taken advantage of.
  


• June 8, 2011 — Tutorial: How to Get the Most Out of a Travel Agency - Bing Videos
  Consumers planning an expensive vacation need to know the advantages of using a travel agency. This video, featuring ASTA, reminds viewers about "the one-stop advantages that go beyond booking services …."
  


• May 26, 2011— Selling the Caribbean – Adventure, Luxury and the Exotic
  
  
  As you can imagine this vast and stunning stretch of islands is a high-volume selling destination. With something for everyone, find out how to sell the Caribbean and craft client journeys that will change your outlook
  
  
• May 11, 2011— Your Website is NOT About You
  
  
  In this video, designer, writer, and web strategist Barry Harrison looks at what happens after potential customers arrive at your website.
  
  
• 
  April 27, 2011 — Best Western - the World's Largest Hotel Chain
  Best Western has launched a new marketing strategy as part of the brand's long-term commitment to enhance its image, ensure brand relevance and drive superior revenue to its hotels.
  


• March 31, 2011— CCRA – how to book hotels wisely AND make more money worldwide!
  
  
  How to book hotels through CCRA
  
  
• 
  March 14, 2011 — Build a Better M.I.C.E. trap!
  Decision-makers are acknowledging that it’s the old-fashioned, face-to-face meetings that establish the strongest relationships. Information on how to tap into the M.I.C.E. marketplace.
  


• March 1, 2011— How to Promote and Sell Cruises
  
  
  Analyze the marketplace and you will agree there is profit to be made in selling cruises. But it is not that simple.
  
  
• February 24, 2011— Should you be in the medical travel business?
  
  
  Medical travel, leaving home for care, is a growing industry and anticipated to be a multibillion dollar industry. Unlike other specialty travel products, however, there are significant issues with providing medical travel services to patients whether inbound, outbound or domestic.
  
  
• 
  February 11, 2011 — Fairmont, Raffles and Swissôtel Hotels & Resorts
  Information about the three distinct brands, products, programs and services to ensure you're getting the right fit for your client.
  


• February 7, 2011— Webinar - Your Relationship with Suppliers
  
  
  One of the most critical areas of the business side of selling travel is your relationship with suppliers.
  
  
• January 24, 2011— Webinar - Paris – An Afrocentric Perspective
  
  
  Information to better equip you to sell Paris as a black heritage destination.
  
  

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2010

• December 16, 2010— Power of Data: Using ASTA’s Research Resources to Meet Your Needs
  
  
  This video talks about data available on ASTA’s website that you can use today for marketing, agency information, and business planning.
  
  
• October 26, 2010— Connecting with the Travel Industry
  
  
  Did you know that one of the best ways to grow in your career development is to be involved your professional trade association?
  
  
• October 26, 2010— Increasing Your Business. Discover Why Puerto Rico Does it Better!
  
  
  Review the impressive contrast of activities and diversity of experiences that Puerto Rico has to offer. You will get a taste of all the materials available to better sell Puerto Rico to your clients. This will be a new step in developing your knowledge to sell this exciting destination for profit!
  
  
• October 15, 2010— Making a Living in the Travel Industry
  
  
  There are lots of business models to choose from, and some are more profitable than others. Which specialties, clients, and business segments provide the best profit potential for you?
  
  
• September 20, 2010— Webinar - Social Media Superstars
  
  
  Interviews for "Social Media Superstar" with Jason Beukema and Ryan Fitzpatrick for an interactive jam session on how to use social media to engage and sell to your clients.
  
  
• September 20, 2010— Webinar - Your Office at Home
  
  
  Whether you're a full time agent who works from home, or an office/storefront based professional who takes work home at the end of the day, your office at home is a critical component of your success.
  
  
• 
  August 30, 2010 — How to get business from ASTA.org
  Did you know that ASTA.org has more than 100 tools to help you boost your business and make a profit? You have access to unlimited FREE consumer leads, etc.
  


• August 2, 2010— PR Pitfalls: How to keep your foot out of your mouth
  
  
  Video of the most common mistakes companies can make when trying to get their message out to others.
  
  
• July 16, 2010— Hardware, Cloud Computing, and Apps...Oh My!
  
  
  Technology is constantly changing - and if you're not up on current trends, you're behind the curve. A hour video to learn a little more about technology and how agents are using it.
  
  
• June 24, 2010— Fraud Prevention Strategies: Protecting Your Business
  
  
  Fraudulent activities show no signs of slowing. Fraudsters continue to approach agents with new and creative situations that will test your firm’s vulnerability.
  
  
• June 16, 2010— Making Cruising Work for You
  
  
  Cruising is often seen as the "holy grail" of travel sales. For years, industry consultants, cruise line executives, and CLIA have promoted cruise sales as the most profitable and efficient product for retailers to focus on. More and more agency owners have said they're moving away from cruise sales to focus on other products. Why is that?
  
  
• 
  June 16, 2010 — There is a little bit of ISRAEL in all of us.
  2009 was the second-best ever for tourism to Israel. Join us to find out why and find out in 20 minutes learn more about Israel that most U.S. travel agent will ever know.
  


• May 25, 2010— Webinar - What the Health Care Reform Bill Means for You
  
  
  President Obama signed into law his top domestic priority: a sweeping overhaul of the nation's health care system. The new law will ultimately affect every American in some way, but some of its features will take years to implement. Colin Tooze, ASTA's Vice President of Government Affairs, looks at how this important new law will affect you and your travel agency now and over the coming several years.
  
  
• May 10, 2010— The In's and Out's of Host Agencies
  
  
  Out on your own vs. using a host agency - which is best for you? A host agency allows agents to start their own business with relatively limited investment and risk, putting agents in the position to build their own travel brand and gather their own clients.
  
  
• April 13, 2010— Webinar - Today’s GDS – It’s Not Your Grandma’s CRS
  
  
  While GDS usage has declined in recent years, the vast majority of agencies still use a GDS system. For some key segments, such as air, the GDS remains the primary booking medium, despite distribution changes. Flexibility seems to be the name of the game in all areas pertaining to GDS.
  
  
• March 24, 2010— Webinar - ASTAPAC 101: A Strategic Political Tool for Travel agents
  
  
  Have you heard of ASTAPAC, but are not sure how it works or what it does? Are you familiar with ASTAPAC from years past, but wondering what is in store for 2010?
  
  

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2009

• December 4, 2009— Webinar - Growing Your Business with U.S. agents
  
  
  Informative on how to develop successful business relationships with U.S. agents, including tips for finding and attracting U.S agents, what U.S. agents are looking for in an international travel company
  
  
• 
  November 12, 2009 — Google Granny on Google Docs
  An eye opening introduction to Google Docs, a powerful, FREE group of applications available through Google, presented by Carol Fullmer, AKA Google Granny
  


• November 5, 2009— Webinar - Bulletproofing Your Business
  
  
  Daniel R. Zim, Esq., ASTA’s assistant general counsel, will discuss the pitfalls that small business owners can run into and the things you can do to reduce your agency’s exposure to lawsuits.
  
  
• 
  November 5, 2009 — Webinar - Tour Operators Give You P.O.W.E.R.
  Learn more about ASTA’s Tour Operator Program (TOP) and discover special TOP promotions offered to our agent members.
  


• 
  October 12, 2009 — Anguilla the Unparalleled Alternative
  Tucked away in the Northern Caribbean, this 48 square miles of magic, history, beauty and bliss is an alternative to the traditional Caribbean destinations.
  


• August 13, 2009— Premium Member Video - Preventing and Coping with Fraud By Your Independent Sales Contractors
  
  
  Available to Premium Members Only - Video on IC fraud. Learn how to prevent fraud by screening applicants, reviewing transactions, and imposing strict sales limitations and procedures on contractors without running afoul of IRS rules. Also covers how to prevent liability for defamation when reporting fraudulent behavior to other agencies.
  
  
• August 13, 2009— Webinar - Grassroots 101: How to take ASTA's message directly to Congress... in three easy steps
  
  
  Your Congressman works for you-well, sort of. They're your representatives in Congress; you elect them and pay their salary, and in return they work on behalf of their districts and- ideally- for the common good. If your Congressman doesn't know something is a problem, you cannot expect him to address it.
  
  
• August 3, 2009— Audio - The Global Distribution Systems (GDS) and Airline Content Wars: agents Caught in the Middle
  
  The Global Distribution Systems (GDS) and Airline Content Wars: agents Caught in the Middle
  
  
• August 3, 2009— Federal Loan Assistance for Travel agents
  
  
  An overview of the range of loan assistance programs available to travel agents, and will explain how to go about preparing a loan application.
  
  
• August 3, 2009— PDF - ASTA Addresses ARC’s Proposed Fee Increase and Its Impact on Your Bottom Line PowerPoint Webinar
  
  ASTA Addresses ARC’s Proposed Fee Increase and Its Impact on Your Bottom Line PowerPoint Webinar
  
  
• July 17, 2009— Webinar - The Nuts and Bolts of Agency Acquisitions
  
  
  The seminar is intended for ASTA agency owners thinking of selling their agencies or growing by buying other agencies.
  
  
• June 16, 2009— Dealing with Debit Memos
  
  
  A topic that affects every agent, Debit Memos can not only have a short-term financial impact on your business, but can also affect your long-term relationship with individual airlines as well as ARC.
  
  
• June 16, 2009— Webinar - ASTA Government Affairs Activities
  
  
  Join us, as Paul Ruden, Senior Vice President of Legal & Industry Affairs, covers the range of activities that have been taking place in your association during 2008 and preview what is coming ahead.
  
  
• June 16, 2009— Webinar - 2009 Government Regulations That Travel agents MUST Know
  
  
  Review the Secure Flight and Electronic System for Travel Authorization (ESTA) programs and find out how these programs will impact you and your customers.
  
  
• June 10, 2009— Using the Travel agent's Management Toolkit in Today's Economy Webinar
  
  
  Outline of the business tools available to help you run your business more efficiently in today’s environment.
  
  
• May 22, 2009— Webinar - Changing Your Future By Upgrading Your Business Model?
  
  
  Agencies need to develop and implement a progressive fees strategy. This presentation will address critical issues related to upgrading your business model to successfully use fees.
  
  
• May 22, 2009— Webinar - Money, Money, Money and More.
  
  
  Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.
  
  
• May 22, 2009— What Every Businessperson Should Know About BRANDING
  
  
  Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.
  
  
• May 7, 2009— Making Headlines: Getting Your Agency's Name in Print
  
  
  Ever wonder why it is that some pieces of news make it on to the front page, while others are buried deep or don't run at all? What is the intangible quality that catches the media's attention and propels a story into the forefront? There is a method to what appears to be media madness.
  
  
• 
  April 23, 2009 — Webinar - Grow your Business with ASTA
  You may ask yourself, why should I join an association such as the ASTA? Whether you are a mom and pop operation or a large enterprise, association membership benefits everyone. Join Dannette Hose, ASTA’s Membership Director, as she highlights 10 of the top benefits and reviews the importance of belonging to your professional trade association.
  


• April 2, 2009— First Steps to Mastering Financial Data
  
  
  This webinar will discuss how to gather financial data, we will enter sample data for "ABC Travel Agency" into the Toolkit's online financial tool to produce a Balance Sheet. We will discuss what the Balance Sheet means and talk about practical uses for the data.
  
  
• 
  March 20, 2009 — Dealing with Consumer Complaints
  No matter how wonderful a company is with service to their customer, there are always some customers that are just not satisfied.
  


• February 20, 2009— Search Engine Optimization 101 for Travel Advisors
  
  
  What is Search Engine Optimization and why should you care? A practical look at SEO (Search Engine Optimization) for those unfamiliar with the subject. Join Anne Parnell, ASTA's past webmaster, as she covers dozens of areas that will help consumers find your web site online. This presentation is for beginners.
  
  
• February 20, 2009— Search Engine Optimization 101 for Travel agents Part 2
  
  
  What is Search Engine Optimization and why should you care? A practical look at SEO (Search Engine Optimization) for those unfamiliar with the subject. Join Anne Parnell, ASTA's webmaster, as she covers dozens of areas that will help consumers find your web site online. This presentation is for beginners.
  
  
• February 20, 2009— Webinar - Top 10 Ways to Make Your Site a Consumer Magnet
  
  
  So you've hopped on the technology train and launched your own travel Web site. What do you do when no one's coming to your site, or traffic is coming in at a turtle's pace? Today's technology age has swept across every imaginable industry. More consumers are shopping online. They're looking at product reviews, selling and trading, comparing prices and much more with a few mouse clicks. The travel business is no different. In order to keep consumers coming to your site, there are several things you need to make your site sticky.
  
  
• February 3, 2009 — Webinar - The Advantages of Green
  As green goes mainstream, finding a smart green strategy is more urgent than ever. This video explains how to assess your business.