The Office of the Attorney General of the State of Florida recently reached an out-of-court settlement with Dollar Thrifty Automotive Group ("DTAG"), ending its lawsuit against the owner of the Dollar and Thrifty-branded rental car agencies. The lawsuit, commenced last year in response to numerous complaints received by the Attorney General. The specific allegations, and the terms of the settlement, can be viewed here.
Although it admitted no wrongdoing, as part of the settlement DTAG agreed to make significant changes with respect to how its toll fees, and the cost of its optional "PlatePass" toll payment service, are disclosed to consumers. Consumers wishing to request a refund must submit a completed claim form to the Office of the Attorney General.
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