Continental Warns agents to Cancel Inactive Segments or Risk Debit Members Only - Please Login

Effective March 12, 2007, Continental Airlines will, with the aid of new software called Segment Audit Tool (SAT), begin debiting travel agents $50 for every inactive segment (per passenger) that is not worked and canceled. As a result, it is imperative that you review your current procedures, and in some cases develop new procedures, for managing airline queues on a daily basis.

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