Travel Agent's Guide to Crisis Management - E-Library - ASTA

Travel Agent's Guide to Crisis Management Members Only - Please Login

While global political instability and natural disasters are often cited as reasons for creating a crisis management plan, fire and flood are two of the more common reasons why having a crisis contingency plan is extremely important. A crisis management plan is a written document that provides you and your staff the specific steps for handling any emergency, unplanned event or disaster that forces you to close or severely limit your operations for any period of time.

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ASTA - American Society of Travel Agents
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