Sample Waiver Form/Terms and Conditions
I understand that [your travel agency name] is not the source or supplier of the travel services I have requested, and acts solely as an agent for the actual suppliers of such services.
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Ann Frank (Central Travel Incorporated), June 26, 2009
something like this will turn clients away from agencies - to make sure they understand insurance and purchase it in a timely fashion is important - we have our clients sign a waiver if they purchase insurance as well as if they decline to do so.