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2017



  • October 3, 2017— State Department Update on Passport, Real ID Issues
    Passport
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    September is Passport Awareness Month and the U.S. Department of State wants you to know about upcoming changes to travel ID requirements for domestic flights. Join Brenda Sprague, the State Department's Deputy Assistant Secretary for Passport Services, on September 22 at 2:00 PM EDT as she promotes Passport Awareness Month and answers all of your passport-related REAL ID questions.

  • September 27, 2017— Unmanaged To Managed
    Unmanaged To Managed
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    Why and How Companies Formalize Travel Programs

  • August 16, 2017— Alaskan Dream Cruises (Small-Ship Cruising with Alaskan Dream Cruises – There is a difference!)
    Alaskan Dream Logo
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    Join Michelle Glass, Vice President of Sales, Alaskan Dream Cruises and Learn about the small-ship difference when cruising Alaska’s famed Inside Passage.

  • August 9, 2017— Scenic Luxury Cruises
    Scenic Cruise
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    Scenic Luxury Cruises(2017-08-09 14.00 Scenic Luxury River Cruises and Eclipse Discovery Yacht – Update) Join Randy Goodrich, Regional Sales Manager with Scenic and Emerald Waterways and learn what is new with Scenic and the new Eclipse Yacht!

  • July 26, 2017— Hotels (NH HOTEL GROUP Urban Hotel Chain in Europe, Latin America and China)
    NH HOTEL GROUP
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    Join Carlos Trujillo, Director Travel Industry Sales North America, NH Hotel Group as we learn why NH HOTEL GROUP is a leader urban hotels operator with a leading position in Spain, Italy, The Netherlands, Belgium, Germany, Mexico, Argentina, Colombia and Chile.

  • July 20, 2017— Travel Agent to Luxury Advisor – The Art of Selling Luxury Travel
    Virtuoso.jpg
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    Join Helen Nodland, Director of Professional Development at Virtuoso for a webinar focused on selling luxury travel.

  • June 9, 2017— AGC Exhibitor FAQ Webinar
    AGC Exhibitor
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    A brief overview with ASTA’s Business Development team covering everything Exhibitors needs to know to have a successful ASTA Global Convention!.

  • Asta China Summit.jpg
    June 9, 2017 — See China like you’ve never seen it before!
    Join Bob Duglin, ASTA's VP of Business Development to learn about all the exciting things happening at this year's ASTA China Summit in the city of Guiyang in the Guizhou Province of China. You won't want to miss this exciting webinar.

  • May 26, 2017— Webinar: ASTA Legislative Day 2017
    Capitol Business Summit
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    Join the ASTA Government Affairs team for a webinar to help you make the most of your conversations on Capitol Hill! If you're planning to join ASTA HQ in Washington, DC for Legislative Day, take some time to learn about the issues and prepare for your meetings with your Representatives on Capitol Hill. We'll also preview our Legislative Day agenda and answer any questions you may have ahead of this year's event.

  • May 8, 2017— Israel - Selling Faith-Based Travel
    Israel Toursim
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    Join the Israel Ministry of Tourism to learn more about everything happening in Israel and why it is one of the TOP destinations for travelers across the world today!

  • YPS Pod Cast
    April 17, 2017 — YPS Podcast Series: 5. What is ASTA’s Legislative Day

  • webinar
    March 9, 2017 — Webinar: New Supplier Members- Make the Most of Your Membership

  • February 16, 2017— FAA - What to Pack _ What to Leave - FAA Presentation
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    This webinar provide information about hazardous material carried by passengers and the rules governing them.

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2016



  • December 15, 2016— Israel - Land of Creation
    Israel - Land of Creation
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    When it comes to traveling in Israel, the possibilities are endless. From Roman ruins to boutique wineries, from luxury seaside cruises to sunrise hikes, the country is full of delightful options for every traveler.

  • Starwood SPG Pro
    December 7, 2016 — Starwood: Get to know SPG Pro
    Learn about the loyalty program that offers Travel Professionals exclusive rewards for client bookings.

  • December 1, 2016— Real ID - Get the Facts!
    Real ID
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    Under the federal Real ID law, residents of certain states will be unable to use their state-issued driver's license to board a commercial flight as soon as January 2018.

  • YPS Pod Cast
    November 2, 2016 — YPS Podcast Series: Business Plan Writing and Acquisition Financial Plans
    Writing a proper business plan, is essential when starting a business for a bank loan.

  • September 26, 2016— Peter Greenberg & Arne Sorenson Interview
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    For Premium Members Only. The interview between Greenberg and Sorenson which took place during ASTA Global Convention in Reno Tahoe.

  • September 14, 2016— Hilton Reward Program
    Hilton Reward Program
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    Let Hilton Reward You - Learn How You Can Earn Cash Rewards

  • September 8, 2016— Club Med/YPS Retreat
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    Club Med All-Inclusive Resorts Exclusive Collection and a glimpse into this year’s YPS Retreat!

  • Podcast- getting to Know the Industry
    August 31, 2016 — YPS Podcast #4 - Photography & Marketing
    Using travel photography and media to market yourself

  • ASTA Global Convention 2016
    August 29, 2016 — ASTA Global Convention 2016
    Take a quick look at ASTA Global Convention’s myriad of unique educational sessions geared toward both leisure and corporate agencies, whether large or small.

  • Leadership Webinar: Have You Maximized Your Influe
    August 3, 2016 — Leadership: Have You Maximized Your Influence?
    Increased influence drives higher performance. Stuart Cohen, Chief Motivation Officer, StuartLloydCohen.com, highlights the many areas critical to upping your game.

  • July 27, 2016— Department of Labor Overtime Rule
    Department of Labor Overtime Rule
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    In May 2016, the U.S. Department of Labor made the biggest changes to overtime rules in a generation, doubling the salary level under which all workers are eligible for time-and-a-half overtime pay.

  • July 21, 2016— Travel Smart, Travel Safe
    Travel Smart, Travel Safe
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    The U.S. Department of State – Bureau of Consular Affairs reviews important resources available to you and your clients, and talk about the differences between travel alerts and travel warnings.

  • July 15, 2016— Quantifying How Travel Agents Save Consumers Time and Money
    Best Of Both Worlds
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    This year's independent consumer study uncovers consumer travel trends and finds patterns related to overall travel agent usage in planning and booking trips by travel type, the factors related to how a traveler chooses a travel consultant, and for what occasions they use an agent.

  • July 13, 2016— ICELAND - a Trending Destination
    How to Sell Iceland
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    Planning a trip to a new and unknown destination can be tricky and time consuming. Iceland is no exception. Iceland has had a 20% tourism growth per year for the last 5 years. This video covers all the reasons why.

  • Chapter News
    July 8, 2016 — ASTA Chapters
    Learn about ASTA's exciting chapter changes and how to get more involved.

  • June 22, 2016— Scenic Eclipse – World’s First Luxury Discovery Yacht
    Scenic Cruises
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    Learn about this new ship from Scenic that will start to sail in 2018 from Antarctica to the Arctic with itineraries also in the Med, Caribbean, Northern Europe and South America.

  • June 16, 2016— Safe & Enjoyable Experience in Rio (2016 Olympics)
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    The U.S. State Department gives you the inside scoop on planning a safe and enjoyable experience in Rio at the 2016 Olympic and Paralympic Games.

  • Becoming a Travel Agent
    May 17, 2016 — Becoming a Travel Agent
    Being a travel agent takes dedication, travel expertise and excellent interpersonal skills. This video will provide you with a wealth of information about the travel agency industry and the information to help you begin your career as a travel agent.

  • May 12, 2016— ZIKA Virus - What Travel Agents Need to Know
    ZIKA virus
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    Do you know what you should be telling your clients?

  • Podcast- getting to Know the Industry
    May 11, 2016 — Innovation, project management & staying relevant in this ever changing travel world
    staying relevant in this ever changing travel world.

  • March 7, 2016— ASTA Legislative Day 2016 – Training for Attendees
    ASTA Legistrative Day 2016
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    Make the most of your conversations on Capitol Hill! If you’re planning to join ASTA HQ in Washington, DC for Legislative Day take some time to prepare.

  • March 7, 2016— YPS Podcast Series: Go-to gadgets and Social Media deep dive
    Podcast- getting to Know the Industry
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    For YPSers, by YPSers. Join YPS as we chat with Amber Cretens, Marketing Manager, about the technology tools she can’t live without and how she has helped Ambassador Travel increase their followers from 500 to 2300 in just one year

  • February 8, 2016— Registered Traveller: Skip the Lines and Get into the UK Faster
    UK registered traveler program
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    Learn about the United Kingdom's (UK) new Registered Traveler program, which allows US travelers to the UK to get through the e-Passport gates faster!

  • ASTA Maui Showcase 2016
    January 6, 2016 — ASTA Maui Showcase - Live with Robyn Basso from Hawaii
    Join Robyn Basso, Maui Visitors and Convention Bureau and Bob Duglin, Vice President of Sales & Industry Relations for NACTA, as they review all the activities and opportunities awaiting you.

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2015



  • December 1, 2015— The Looming Passport Crunch
    Passport Issues
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    The State Department's Deputy Assistant Secretary for Passport Services Brenda Sprague gave an inside look into upcoming changes to the U.S. passport and how the State Department is preparing for the passport application surge.

  • November 12, 2015— YPS Podcast Series: "Getting Into The Industry"
    Podcast- getting to Know the Industry
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    "For YPSers, by YPSers. This podcast is very foundational. Maybe you’ve thought about making a career move, or you’re looking to get into the Travel Agency industry, our guests are taking about just that- how to break in, the different paths available, how to advance and keep your eye out to avoid catastrophes."

  • November 2, 2015— TSA PreCheck - Best Practices
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    Have you noticed an uptick in calls from passengers with questions on TSA Precheck? This video will provide a TSA Precheck Overview and Best Practices including review of Risk Based Security and the Trusted Traveler programs as well as how to enroll and give you some tips and tricks to answer passenger questions. This video is for ASTA members. If your agency is an member of ASTA, please email askasta@asta.org so we can get you access to this important information.

  • ASTA Destination Expo Morocco
    January 8, 2015 — The Experts Agree: Specialization is the Key to Your Success!
    ASTA Destination Expo 2015, Feb 26 - March 1, 2015, is designed to help you make the connections you need to become a much sought-after Morocco travel expert.

  • January 7, 2015— Alaska Railroad for the “Inside Track:” what’s new in 2015
    Alaska Railroad 2015
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    Heather Dudick, Alaska Railroad’s Passenger Sales Manager, presents the Inside Track Alaska Rail Specialist: your ticket to learning about the many ways your clients can explore Alaska by rail, and greater commissions for you.

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2014



  • December 10, 2014— Consumer and Agency Trends for International Members
    Consumer and Agency Trends Presentation
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    Review the latest data on inbound/outbound travel, world travel trends and agency trends that affect international tourism.

  • December 3, 2014— The Ins and Outs of Ensuring Hassle-Free Airport Screening for Your Clients
    TSA PreCheck Ins and Outs
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    TSA’s Risk-Based Security presentation about the various ways your clients can enroll in the PreCheck programs.

  • November 18, 2014— Making Headlines - Become Your Local Media's Go-To Expert
    Making Headlines
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    Ever wonder why some pieces of news make it on to the front page, while others are buried deep or don’t run at all? Join Jennifer Michels, ASTA’s Vice President of Communications, and learn how to think like an editor!

  • ASTA Destination Expo Morocco
    November 13, 2014 — ASTA Destination Expo 2015 - Morocco
    This unique and utterly captivating destination is the host of ASTA Destination Expo (ADE) 2015. In this video we review everything you can expect at this wonderful and exciting event.

  • Jordan’s Historical and Cultural Wonders
    November 5, 2014 — Jordan’s Historical and Cultural Wonders
    Learn about Jordan’s main highlights featuring historical Petra and Jerash, the charming desert of Wadi Rum, the therapeutic waters of the Dead Sea, the delicious Food and Wine in Amman. Malia Asfour, Director of Jordan Tourism Board in North America, provides travel agents with an informative presentation.

  • July 15, 2014— ASTA Premium Business Summit 2014
    Premium Busines Summit 2014
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    The nine Premium Business Summit videos are reserved for ASTA Premium Members only. Topics addressed in these videos include travel insurance, ARC, privacy in the age of big data, recognizing threats, defending your rights,brand management, New Distribution Capability (NDC), hazardous materials, code-share, insecticide rules and the(de)regulation of air. This type of high level content and networking is not be found anywhere else in the industry.

  • June 11, 2014— Understanding Business Travelers Who Use Travel Agents, Those Who Don’t and Those Who Plan to in the Future
    Understanding Business Travelers Who Use Travel Ag
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    Our “Value of Travel Agents” consumer study surveyed business travelers about their travel usage and their experience using agents. This video goes in-depth on the results from the business traveler segment of the study.

  • May 21, 2014— Messaging for Targeted Marketing to Consumers
    Messaging for Targeted Marketing to Consumers
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    ASTA’s 2014 consumer research, “Value of Travel Agents”, has given travel agents a wealth of information on travel agents users, non-users and potential users. This video takes that information and boil it down to key messaging you can use to reach your current customers and potential new customers.

  • May 7, 2014— Regulatory Compliance for Travel Agency Professionals
    DOT Reg Compliance
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    Travel agencies of various sizes have been assessed civil penalties ranging from $20,000 to $125,000, and on day two of 2014 DOT levied a $95,000 fine on a single agency. This video will delve deeply into the nuances and key compliance issues of the principal federal consumer protection rules and policies.

  • May 1, 2014— Legislative Day Training
    ASTA Legislative Day 2014
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    STA travel professionals across all segments of our industry will converge on Capitol Hill to speak directly to lawmakers about issues that directly impact travel agents.

  • April 9, 2014— The Value of Travel Agents
    The Value of Travel Agents
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    Who uses travel agents, who wants to use travel agents and how to market to both. ASTA’s Value of Travel Agents study surveyed over 8,000 U.S. Travelers and found out who uses travel agents and who does not. But more importantly it found that non-users were interested in using a travel agent.

  • March 13, 2014— Gain a Marketing Advantage Through Promoting Sustainable Travel
    Gain a Marketing Advantage Through Promoting Susta
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    The marketing advantage of the sustainable travel niche is the growing desire of consumers to “do well” while vacationing and traveling.

  • Promoting Travel Agents
    March 1, 2014 — ASTA Promoting Travel Agents on 150 PBS Stations Nationwide
    ASTA is promoting the value of travel, the value of a travel agent, and best of all the value of using an ASTA member travel agent. Good News: The use of travel agents is up.

  • February 27, 2014— Regulatory Compliance for Travel Agency Professionals
    DOT Reg Compliance
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    ASTA's U.S. Travel Agency Regulatory Compliance Handbook guides you through the major federal regulations and provides practical advice to help you develop a plan to meet your regulatory obligations and minimize your risk.

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2013



  • May 1, 2013— Unique experiences are waiting for you ONLY IN SOUTH AMERICA. And LATAM airlines group will take you there.
    Unique experiences are waiting for you ONLY IN SOU
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    Learn about the new LATAM airlines group network along with fares using the South American Airpass and Southern American circuits. And Jose Ivan Ortiz, Brazilian experts, as he presents information on ten Brazil regions, FITs, groups and MICE segments plus an overview of the 2014 festivities.

  • March 27, 2013— The Cultural and Heritage Traveler – Understanding their destination and spending choices
    The Cultural and Heritage Traveler
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    Approximately 42 million cultural and heritage travelers will take a trip in the next 12 months. The research shows that awareness of the term cultural and heritage traveler has increased substantially as has spending.

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2012



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2011



  • June 8, 2011 — Tutorial: How to Find a Reputable Travel Agency - Bing Videos
    In the age of the Internet, travel scams from bogus agencies are common. This video, featuring ASTA, shows consumers how to check whether a travel agency is reputable and how to avoid being taken advantage of.

  • June 8, 2011 — Tutorial: How to Get the Most Out of a Travel Agency - Bing Videos
    Consumers planning an expensive vacation need to know the advantages of using a travel agency. This video, featuring ASTA, reminds viewers about "the one-stop advantages that go beyond booking services …."

  • May 26, 2011— Selling the Caribbean – Adventure, Luxury and the Exotic
    selling the caribbean
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    As you can imagine this vast and stunning stretch of islands is a high-volume selling destination. With something for everyone, find out how to sell the Caribbean and craft client journeys that will change your outlook

  • May 11, 2011— Your Website is NOT About You
    Your website is not about you
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    In this video, designer, writer, and web strategist Barry Harrison looks at what happens after potential customers arrive at your website.

  • Best Western
    April 27, 2011 — Best Western - the World's Largest Hotel Chain
    Best Western has launched a new marketing strategy as part of the brand's long-term commitment to enhance its image, ensure brand relevance and drive superior revenue to its hotels.

  • March 31, 2011— CCRA – how to book hotels wisely AND make more money worldwide!
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    How to book hotels through CCRA

  • M.I.C.E._Trap_thumb.jpg
    March 14, 2011 — Build a Better M.I.C.E. trap!
    Decision-makers are acknowledging that it’s the old-fashioned, face-to-face meetings that establish the strongest relationships. Information on how to tap into the M.I.C.E. marketplace.

  • March 1, 2011— How to Promote and Sell Cruises
    How to Promote and Sell Cruises
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    Analyze the marketplace and you will agree there is profit to be made in selling cruises. But it is not that simple.

  • February 24, 2011— Should you be in the medical travel business?
    medical Clients
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    Medical travel, leaving home for care, is a growing industry and anticipated to be a multibillion dollar industry. Unlike other specialty travel products, however, there are significant issues with providing medical travel services to patients whether inbound, outbound or domestic.

  • Fairmount Raffles Thumb
    February 11, 2011 — Fairmont, Raffles and Swissôtel Hotels & Resorts
    Information about the three distinct brands, products, programs and services to ensure you're getting the right fit for your client.

  • February 7, 2011— Webinar - Your Relationship with Suppliers
    Supplier Relationships
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    One of the most critical areas of the business side of selling travel is your relationship with suppliers.

  • January 24, 2011— Webinar - Paris – An Afrocentric Perspective
    Paris Afrocentric_thumb
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    Information to better equip you to sell Paris as a black heritage destination.

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2010



  • December 16, 2010— Power of Data: Using ASTA’s Research Resources to Meet Your Needs
    ASTA Research
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    This video talks about data available on ASTA’s website that you can use today for marketing, agency information, and business planning.

  • October 26, 2010— Connecting with the Travel Industry
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    Did you know that one of the best ways to grow in your career development is to be involved your professional trade association?

  • October 26, 2010— Increasing Your Business. Discover Why Puerto Rico Does it Better!
    Increase Your Business
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    Review the impressive contrast of activities and diversity of experiences that Puerto Rico has to offer. You will get a taste of all the materials available to better sell Puerto Rico to your clients. This will be a new step in developing your knowledge to sell this exciting destination for profit!

  • October 15, 2010— Making a Living in the Travel Industry
    Making a Living in Travel
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    There are lots of business models to choose from, and some are more profitable than others. Which specialties, clients, and business segments provide the best profit potential for you?

  • September 20, 2010— Webinar - Social Media Superstars
    social Media SuperStar
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    Interviews for "Social Media Superstar" with Jason Beukema and Ryan Fitzpatrick for an interactive jam session on how to use social media to engage and sell to your clients.

  • September 20, 2010— Webinar - Your Office at Home
    Your Office At Home
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    Whether you're a full time agent who works from home, or an office/storefront based professional who takes work home at the end of the day, your office at home is a critical component of your success.

  • ASTA Online tools
    August 30, 2010 — How to get business from ASTA.org
    Did you know that ASTA.org has more than 100 tools to help you boost your business and make a profit? You have access to unlimited FREE consumer leads, etc.

  • August 2, 2010— PR Pitfalls: How to keep your foot out of your mouth
    PR Pitfalls
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    Video of the most common mistakes companies can make when trying to get their message out to others.

  • July 16, 2010— Hardware, Cloud Computing, and Apps...Oh My!
    Hardware Cloud Computing
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    Technology is constantly changing - and if you're not up on current trends, you're behind the curve. A hour video to learn a little more about technology and how agents are using it.

  • June 24, 2010— Fraud Prevention Strategies: Protecting Your Business
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    Fraudulent activities show no signs of slowing. Fraudsters continue to approach agents with new and creative situations that will test your firm’s vulnerability.

  • June 16, 2010— Making Cruising Work for You
    Making Cruising Work
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    Cruising is often seen as the "holy grail" of travel sales. For years, industry consultants, cruise line executives, and CLIA have promoted cruise sales as the most profitable and efficient product for retailers to focus on. More and more agency owners have said they're moving away from cruise sales to focus on other products. Why is that?

  • Israel
    June 16, 2010 — There is a little bit of ISRAEL in all of us.
    2009 was the second-best ever for tourism to Israel. Join us to find out why and find out in 20 minutes learn more about Israel that most U.S. travel agent will ever know.

  • May 25, 2010— Webinar - What the Health Care Reform Bill Means for You
    Health Care Reform
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    President Obama signed into law his top domestic priority: a sweeping overhaul of the nation's health care system. The new law will ultimately affect every American in some way, but some of its features will take years to implement. Colin Tooze, ASTA's Vice President of Government Affairs, looks at how this important new law will affect you and your travel agency now and over the coming several years.

  • May 10, 2010— The In's and Out's of Host Agencies
    In's and out HostAgency.jpg
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    Out on your own vs. using a host agency - which is best for you? A host agency allows agents to start their own business with relatively limited investment and risk, putting agents in the position to build their own travel brand and gather their own clients.

  • April 13, 2010— Webinar - Today’s GDS – It’s Not Your Grandma’s CRS
    Webinar GDS
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    While GDS usage has declined in recent years, the vast majority of agencies still use a GDS system. For some key segments, such as air, the GDS remains the primary booking medium, despite distribution changes. Flexibility seems to be the name of the game in all areas pertaining to GDS.

  • March 24, 2010— Webinar - ASTAPAC 101: A Strategic Political Tool for Travel Agents
    Webinar ASTA Pac
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    Have you heard of ASTAPAC, but are not sure how it works or what it does? Are you familiar with ASTAPAC from years past, but wondering what is in store for 2010?

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2009



  • December 4, 2009— Webinar - Growing Your Business with U.S. Agents
    grow your business
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    Informative on how to develop successful business relationships with U.S. agents, including tips for finding and attracting U.S agents, what U.S. agents are looking for in an international travel company

  • Google Docs
    November 12, 2009 — Google Granny on Google Docs
    An eye opening introduction to Google Docs, a powerful, FREE group of applications available through Google, presented by Carol Fullmer, AKA Google Granny

  • November 5, 2009— Webinar - Bulletproofing Your Business
    Bullet Proof Your Business
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    Daniel R. Zim, Esq., ASTA’s assistant general counsel, will discuss the pitfalls that small business owners can run into and the things you can do to reduce your agency’s exposure to lawsuits.

  • Tour Operator Give You Power
    November 5, 2009 — Webinar - Tour Operators Give You P.O.W.E.R.
    Learn more about ASTA’s Tour Operator Program (TOP) and discover special TOP promotions offered to our agent members.

  • Anguilla
    October 12, 2009 — Anguilla the Unparalleled Alternative
    Tucked away in the Northern Caribbean, this 48 square miles of magic, history, beauty and bliss is an alternative to the traditional Caribbean destinations.

  • August 13, 2009— Premium Member Video - Preventing and Coping with Fraud By Your Independent Sales Contractors
    preventing and coping with fraud
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    Available to Premium Members Only - Video on IC fraud. Learn how to prevent fraud by screening applicants, reviewing transactions, and imposing strict sales limitations and procedures on contractors without running afoul of IRS rules. Also covers how to prevent liability for defamation when reporting fraudulent behavior to other agencies.

  • August 13, 2009— Webinar - Grassroots 101: How to take ASTA's message directly to Congress... in three easy steps
    Grass Roots 101
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    Your Congressman works for you-well, sort of. They're your representatives in Congress; you elect them and pay their salary, and in return they work on behalf of their districts and- ideally- for the common good. If your Congressman doesn't know something is a problem, you cannot expect him to address it.

  • August 3, 2009— Audio - The Global Distribution Systems (GDS) and Airline Content Wars: Agents Caught in the Middle
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    The Global Distribution Systems (GDS) and Airline Content Wars: Agents Caught in the Middle

  • August 3, 2009— Federal Loan Assistance for Travel Agents
    Loan Assistance
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    An overview of the range of loan assistance programs available to travel agents, and will explain how to go about preparing a loan application.

  • August 3, 2009— PDF - ASTA Addresses ARC’s Proposed Fee Increase and Its Impact on Your Bottom Line PowerPoint Webinar
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    ASTA Addresses ARC’s Proposed Fee Increase and Its Impact on Your Bottom Line PowerPoint Webinar

  • July 17, 2009— Webinar - The Nuts and Bolts of Agency Acquisitions
    Nuts Bolts
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    The seminar is intended for ASTA agency owners thinking of selling their agencies or growing by buying other agencies.

  • June 16, 2009— Dealing with Debit Memos
    debt Memos
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    A topic that affects every agent, Debit Memos can not only have a short-term financial impact on your business, but can also affect your long-term relationship with individual airlines as well as ARC.

  • June 16, 2009— Webinar - ASTA Government Affairs Activities
    ASTA Government Affairs Activities
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    Join us, as Paul Ruden, Senior Vice President of Legal & Industry Affairs, covers the range of activities that have been taking place in your association during 2008 and preview what is coming ahead.

  • June 16, 2009— Webinar - 2009 Government Regulations That Travel Agents MUST Know
    2009 Government
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    Review the Secure Flight and Electronic System for Travel Authorization (ESTA) programs and find out how these programs will impact you and your customers.

  • June 10, 2009— Using the Travel Agent's Management Toolkit in Today's Economy Webinar
    Management Toolkit
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    Outline of the business tools available to help you run your business more efficiently in today’s environment.

  • May 22, 2009— Webinar - Changing Your Future By Upgrading Your Business Model?
    Changing YourvFuturevBy Upgrading
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    Agencies need to develop and implement a progressive fees strategy. This presentation will address critical issues related to upgrading your business model to successfully use fees.

  • May 22, 2009— Webinar - Money, Money, Money and More.
    Money Money Money
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    Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.

  • May 22, 2009— What Every Businessperson Should Know About BRANDING
    Branding
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    Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.

  • May 7, 2009— Making Headlines: Getting Your Agency's Name in Print
    Getting Your Agency's Name in Print
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    Ever wonder why it is that some pieces of news make it on to the front page, while others are buried deep or don't run at all? What is the intangible quality that catches the media's attention and propels a story into the forefront? There is a method to what appears to be media madness.

  • Grow Your Business with ASTA
    April 23, 2009 — Webinar - Grow your Business with ASTA
    You may ask yourself, why should I join an association such as the ASTA? Whether you are a mom and pop operation or a large enterprise, association membership benefits everyone. Join Dannette Hose, ASTA’s Membership Director, as she highlights 10 of the top benefits and reviews the importance of belonging to your professional trade association.

  • April 2, 2009— First Steps to Mastering Financial Data
    Mastering Financial Data
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    This webinar will discuss how to gather financial data, we will enter sample data for "ABC Travel Agency" into the Toolkit's online financial tool to produce a Balance Sheet. We will discuss what the Balance Sheet means and talk about practical uses for the data.

  • dealing with complains
    March 20, 2009 — Dealing with Consumer Complaints
    No matter how wonderful a company is with service to their customer, there are always some customers that are just not satisfied.

  • February 20, 2009— Search Engine Optimization 101 for Travel Agents
    Search Engine
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    What is Search Engine Optimization and why should you care? A practical look at SEO (Search Engine Optimization) for those unfamiliar with the subject. Join Anne Parnell, ASTA's webmaster, as she covers dozens of areas that will help consumers find your web site online. This presentation is for beginners.

  • February 20, 2009— Search Engine Optimization 101 for Travel Agents Part 2
    Search Engine Optimization
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    What is Search Engine Optimization and why should you care? A practical look at SEO (Search Engine Optimization) for those unfamiliar with the subject. Join Anne Parnell, ASTA's webmaster, as she covers dozens of areas that will help consumers find your web site online. This presentation is for beginners.

  • February 20, 2009— Webinar - Top 10 Ways to Make Your Site a Consumer Magnet
    make your site a consumer magnet
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    So you've hopped on the technology train and launched your own travel Web site. What do you do when no one's coming to your site, or traffic is coming in at a turtle's pace? Today's technology age has swept across every imaginable industry. More consumers are shopping online. They're looking at product reviews, selling and trading, comparing prices and much more with a few mouse clicks. The travel business is no different. In order to keep consumers coming to your site, there are several things you need to make your site sticky.

  • February 3, 2009 — Webinar - The Advantages of Green
    As green goes mainstream, finding a smart green strategy is more urgent than ever. This video explains how to assess your business.



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ASTA - American Society of Travel Agents
675 N Washington St, Ste 490
Alexandria, VA 22314 U.S.A.