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Standard-Setting Programs

While every effort has been made to ensure the accuracy of the information contained in ASTA White Papers as of the date of their publication, please be advised that some content contained therein may be outdated or otherwise inaccurate at the present time. Accordingly, ASTA makes no representation regarding the timeliness of all of the information accessible here. Members having questions regarding the current state of a White Paper topic may wish to contact ASTA to obtain the most up-to-date information.

GDS Surcharge White Paper & Carrier Matrix — January 12, 2018
The purpose of this White Paper and Matrix is to assist agency owners, managers, operations team members and front line agents in quickly identifying which carriers have introduced a GDS surcharge, the surcharge dollar or Euro amount, how that surcharge is applied, the fee’s effective date, whether or not the carrier offers a “Private Channel Agreement” option, whether the carrier offers a direct web portal for agent bookings, and what code share partners may be considered as an alternative to avoid the GDS Surcharge, but book on the same carrier’s “metal” or aircraft.

New Distribution Capability (NDC): Current Agency Implications — October 24, 2017
This ASTA “white paper” provides the reader with the latest assessment regarding its implications to agencies, 2017 developments to date, GDS and other technology implications, its adoption and a view of the ultimate endgame – Is NDC an evolution or a revolution?

2017 U.S. Travel Agency Regulatory Compliance Manual — September 21, 2017
ASTA’s 2017 U.S. Travel Agency Regulatory Compliance Manual is a plain-English white paper that explains the major federal statutes and regulations that directly impact travel agents. ASTA has added several new features to the 2017 manual

Ethics for Travel agents Manual — September 21, 2017
While all ASTA members already pledge themselves to conduct their businesses in accordance with the ASTA Code of Ethics, we created this manual as an in-depth study of critical ethical considerations facing their businesses and the travel industry as a whole in the twenty-first century.

Agency Relationships and the Law Manual — September 21, 2017
The concept of “agency” – the legal relationship that is created when one person is authorized to act on behalf of another – is an important one in the travel industry. Travel agents are routinely authorized to act on behalf of others, most notably, the traveling public. This manual uses real-life case studies to provide an understanding of what this means to the travel agent.

Green Office - Easy and Effective Tips for a “Greener” Workplace — February 1, 2008
More and more consumers and businesses are joining the cause for a stronger, greener economy. With this exclusive online guide, discover several pain-free habits that will significantly help your office become more energy efficient.

Rights for the Traveling Public — July 10, 2007
As the association of professionals to whom the public looks for its travel information and advice, the American Society of Travel agents ("ASTA") issues these principles, which we believe should govern air transportation.


While every effort has been made to ensure the accuracy of the information contained in ASTA White Papers as of the date of their publication, please be advised that some content contained therein may be outdated or otherwise inaccurate at the present time. Accordingly, ASTA makes no representation regarding the timeliness of all of the information accessible here. Members having questions regarding the current state of a White Paper topic may wish to contact ASTA to obtain the most up-to-date information.

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ASTA Headquaters

American Society of Travel Advisors
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Alexandria, VA 22314 U.S.A.